Knott's Berry Farm Hotel Reviews: 102 Verified Reviews Latest 2024 | Trip.com (2024)

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1 night

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Rooms and Guests

Verified reviews

The service staff was really sweet, and the shuttle to/from Disney was good (although only 4-5x a day). Loved exploring the area around Knott’s as well. It’s currently undergoing renovation but that’s okay Only issue was that my husband got got food poisoning from the ice machine. Believe the ice machine wasn’t cleaned properly so quite disappointed about that

Great restaurant down stairs super close to the park

From the moment we arrived at the parking lot to the moment we drove away, the property was perfectly maintained even while being renovated. The staff were friendly, professional and efficient. The in-house restaurant had a nice breakfast selection and our Server Eddie was a wonderful gentleman. Jasmine who checked us in was a joy to speak to and handled a small issue for us without missing a beat. (My issue not theirs) The walk to the park was about 6 minutes and gave you the opportunity to see all the shops and surrounding spaces. I highly recommend you stay here!!! Well worth the money

Under renovations so not fully functional. We had some food under our bed from past guest. It is going to be very nice when done and it is a great location to shopping and fun. I might suggest a little coaching regarding a more client centric view point as we did not find it very friendly.

Staffs were great. Room was newly renovated. We were provided with raspberry soap and lotion which smell wonderful. Will stay again.

The bar restaurant staff admitted they are new and haven’t been properly trained. Bar and restaurant was out of mostly everything and soda drinks didnt work properly. Bar staff did know what they were doing but were embarrassed about nothing working right and not have the right stock to serve patrons.

The front desk staff, especially Hannah, were very friendly. The only problem we had is the walls are very thin. We could here the guest on both sides of our room.

Will be booking again in a couple of weeks. My family felt completely safe and happy. Everything was easy access. It was nice to be close to The Park

Like the property but due to the fact that it caters to families with children you may have noisy and disturbing neighbors after 11pm. Unfortunately the parents were not mindful of others.

Great hotel, some minor inconveniences with ongoing refurbishment, but did not affect guest rooms. Walking distance to Knotts Berry Farm would definitely stay here again

Loved staying here at knotts hotel. Super gorgeous and everyone is friendly and helpful. Room was clean and spacious walking distance to knotts.

We just needed a hotel to sleep. It was clean but Under construction, vending machine charged me $5.50 for a sprite no price listed was expecting to pay maybe $3.00 so I was shocked. Room was nice updated. Neighbors came back to the room and were kinda loud. But not the hotels faults bed was a little uncomfortable.

Although the hotel was under renovation, what had already been completed was excellent and am looking forward to its completion. The staff was extremely helpful and courteous.

The property was a literal construction zones. The lobby had electrical cables hanging from the ceiling inches above our heads.Nearly every staff member I encounter seemed genuinely annoyed that I was there. Simple questions were met with a condescending attitude.No restaurant. No shopping. No coffee. Everything was closed for my ENTIRE stay.

The hotel is very clean and easy to check in. The only two complaints I have: hotel guests have to pay to park even though they are staying at hotel. So wrong in my opinion!! Our room did not have any chairs or table to sit at. 😔.